How we work
The Floor Candy Surface Preparation System.
Ten steps, in the same order, on every floor. The only thing that changes between jobs is the system specified after we have looked at your concrete — because that is what it should depend on.
The ten steps
Inspect the concrete
We look at the slab and at how the space is actually used — parked on, walked on, washed down, or all three.
Assess the surface
Cracks, damage, contamination and potential moisture concerns. This is where the system gets specified.
Diamond-grind mechanically
Weak surface material comes off and the slab is profiled so the coating has something to key into.
Extract and clean
Industrial dust extraction through the grind, then a thorough clean of the prepared surface.
Repair where appropriate
Cracks, chips and damaged areas made good. Existing or moving cracks can be repaired — they cannot be permanently eliminated, and we will say so on site.
Prime or base-coat
The primer or base system specified for your concrete and its intended use.
Apply the finish
Your selected finish, including a full flake broadcast where that is the system chosen.
Refine before topcoat
Excess flake removed and the surface refined, then the protective topcoat goes on.
Final inspection and walkthrough
We walk the finished floor with you before the balance is paid.
Handover guidance
System-specific advice on curing, when vehicles can go back on, cleaning and maintenance.
What we commit to
The parts that are not about chemistry.
Most complaints about this trade are not about coatings. They are about people not turning up, mess left behind, and being asked to pay before you have seen the work.
A written scope before you commit
You get the scope and the price in writing first. A booking deposit may be required to secure your date and order materials.
We call before we arrive
You are not left guessing which day, or sitting home for a no-show.
We protect and clean up
Dust is extracted at the grinder, and surrounds are protected. Concrete dust through a house is nobody's idea of a finished job.
A final walkthrough
Every project finishes with a final walkthrough, so you can inspect the completed surface before paying the remaining balance.
Newcastle & the Hunter Region
Start with the slab.
Book a free on-site assessment and find out what your concrete actually needs — before anyone quotes you a number.